Terms of Service
Effective Date: April 5th, 2026
These Terms of Service ("Terms") govern your access to and use of Plotmi, a platform owned and operated by Plotmi LLC ("Plotmi," "we," "us," or "our"). By creating an account, accessing the platform, or using any feature, you agree to be bound by these Terms, the Privacy Policy, the Confidentiality & NDA, the Refund Policy, the Cookies Policy, the DMCA Policy, and the GDPR Policy. If you do not agree to any of these, do not use Plotmi.
1. Platform Purpose & Scope
Plotmi is a community platform for readers, writers, and people who love stories. We provide several distinct surfaces, each with its own purpose and norms:
- Reader Sanctum — personal profile spaces where users collect stamps, build their reading/viewing identity, and earn Plotmi Letters through engagement.
- Writer's Sanctum — private workspaces where writers develop, organize, and refine their unpublished work.
- The Circle — the public community feed for posts, reactions, predictions, weekly Plotmi-generated content, and writer promos.
- Plotmi Vibes — a stamp-based system for cataloging your taste in films, books, and television.
- Sneak Peeks — short previews of unpublished work shared by writers for community feedback.
- Full Reports — deeper paid or invited reader engagements with full manuscripts, including written feedback and optional voice memos.
- Chatmi — private direct messaging between users.
- The Lab & Cue Cards — collaborative workspaces for co-writers and trusted collaborators.
- Plotmi Clubs — book clubs, script clubs, and other community gathering spaces.
- Plotmi Elite & Business Tools — premium offerings for industry professionals.
- Plotmi Reports & Behavioral Analytics — engagement signals and insights derived from reader interactions.
These Terms apply to all of the above and to any new features Plotmi launches.
2. Eligibility & Account Registration
2.1 Age Requirements
You must be at least 18 years old to use Plotmi. By creating an account, you represent and warrant that you meet this requirement. If we discover that an account belongs to a minor, we will terminate it.
2.2 Account Information
You agree to provide accurate, current, and complete information during registration and to update it as needed. You may not impersonate another person, create accounts under false identities, or misrepresent your affiliation with any individual or entity.
2.3 One Account Per Person
Each individual may maintain only one personal account unless otherwise authorized by Plotmi in writing. Multiple-account abuse — including creating accounts to manipulate engagement, votes, stamps, or game outcomes — is grounds for immediate termination of all related accounts.
2.4 Account Security
You are responsible for safeguarding your credentials and for all activity that occurs under your account. You must notify us immediately at support@plotmi.com if you suspect unauthorized access. Plotmi is not liable for losses resulting from compromised accounts caused by your failure to safeguard credentials.
3. User Roles & Responsibilities
Plotmi users fall into one or more roles. The same person can be both a reader and a writer.
3.1 Readers
- Engage with sneak peeks, full reports, posts, and community features in good faith.
- Maintain strict confidentiality regarding any unpublished work accessed through the platform.
- Provide honest, constructive feedback when invited to do so.
- Honor any reader-specific agreements, deadlines, or commitments made through the platform.
3.2 Writers
- Only upload work that you own or have full legal rights to share.
- Disclose collaborators, co-authors, and rights holders accurately.
- Treat readers with respect; do not retaliate against honest feedback.
- Do not solicit readers off-platform to circumvent Plotmi systems.
3.3 All Users
- Use the platform lawfully and in good faith.
- Respect other users, regardless of their opinions, taste, identity, or work.
- Do not attempt to reverse engineer, scrape, hack, or interfere with platform systems.
- Do not use bots, automation, or scripts to interact with the platform.
- Do not engage in harassment, hate speech, threats, doxxing, or any conduct that creates a hostile environment.
4. User-Generated Content
4.1 Content You Submit
"User Content" includes everything you upload, post, write, record, or otherwise contribute to Plotmi: manuscripts, scripts, sneak peeks, promos, posts, reactions, comments, profile information, voice memos, stamps, Vibes selections, Chatmi messages, Lab notes, cue cards, and anything else.
4.2 You Retain Ownership
You retain ownership of all original creative work you upload to Plotmi. We do not claim ownership of your manuscripts, scripts, or other creative content.
4.3 License to Plotmi
By submitting User Content, you grant Plotmi a limited, non-exclusive, worldwide, royalty-free license to store, process, display, transmit, analyze, and operate on that content solely for the purpose of providing the platform's services to you. This license includes:
- Storing your content on our servers.
- Displaying it to users you have granted access to (e.g., readers you have invited to your sneak peek).
- Generating analytics, reports, and insights from engagement signals.
- Transcribing voice memos via third-party APIs (where you opt in).
- Backing up content for security and continuity purposes.
We do not use your creative work to train AI models. We do not sell your content. We do not publish, distribute, or share your content without your explicit permission.
4.4 Content You Are Responsible For
- You represent and warrant that you own or have all necessary rights to the content you submit.
- You are solely responsible for the legality, accuracy, and appropriateness of your content.
- You agree to indemnify Plotmi against any claims arising from your content.
4.5 Prohibited Content
You may not upload or submit content that:
- Infringes any copyright, trademark, trade secret, or other intellectual property right.
- Is defamatory, libelous, or knowingly false.
- Contains child sexual abuse material (CSAM) or any sexual content involving minors. Such content will be reported immediately to the appropriate authorities.
- Promotes violence, terrorism, or illegal activity.
- Constitutes harassment, hate speech, or threats against any individual or group.
- Contains malware, viruses, or other harmful code.
- Violates the privacy rights of others.
- Is generated entirely by AI and submitted as your original work without disclosure (see Section 6).
5. Mature Content & Creative Work
Plotmi hosts a wide range of creative work from independent writers. Sneak peeks, full reports, serialized material, promo posts, and any other content shared on the platform may contain mature themes, including but not limited to:
- Violence, gore, or graphic physical harm.
- Sexual content or sexually explicit material.
- Drug, alcohol, or substance use.
- Strong language, profanity, or slurs used in narrative context.
- Trauma, abuse, mental illness, or disturbing imagery.
- Themes related to death, suicide, self-harm, or other heavy subject matter.
- Political, religious, or socially charged themes.
- Any other content typical of unfiltered creative work.
By accessing any work on Plotmi, you acknowledge that creative work reflects the artistic vision of its author, and you accept that you may encounter content you find uncomfortable, objectionable, or distressing. Plotmi does not pre-screen, rate, or label individual works for content. If you encounter content that you believe violates our community guidelines (Section 11) or is illegal under applicable law, you may report it to support@plotmi.com.
You access creative work on Plotmi at your own discretion. If you are sensitive to certain themes, you should consider that before engaging with sneak peeks, full reports, or any user-submitted creative content.
6. AI-Generated Content Policy
Plotmi values human creativity. While we recognize that AI tools may play a role in modern writing workflows, we maintain the following standards:
- Content submitted as "your original work" must be substantially authored by you.
- If AI tools were used meaningfully in developing a manuscript, we encourage disclosure to readers.
- Submitting fully AI-generated content as your own original creative work — particularly for paid reader engagements — may result in account suspension.
- Using AI tools to generate fake reader feedback, fake reactions, or fake engagement is strictly prohibited and is grounds for immediate termination.
7. Confidentiality & NDA
All unpublished creative work shared on Plotmi — sneak peeks, full reports, Writer's Sanctum materials, Lab collaborations, voice memos, Chatmi messages discussing creative work, and promo content — is considered confidential. By using Plotmi, you agree to be bound by our Confidentiality & Non-Disclosure Agreement, which is incorporated by reference into these Terms.
Violations of the NDA are grounds for immediate account termination and may result in legal action, including claims for monetary damages and injunctive relief.
8. Voice Memos & Transcription
Plotmi offers optional voice memo features in Full Reports (for reader feedback) and in The Lab / Cue Cards (for collaborator notes). By choosing to use voice features, you acknowledge:
- Voice recording is fully optional. You are never required to leave a voice memo to use Plotmi.
- Voice content is transmitted to a third-party AI transcription service solely for transcription purposes.
- Plotmi does not sell your voice data, train models on it, or repurpose it.
- Voice memos and their transcriptions are confidential and subject to our NDA.
- Additional disclosures regarding voice data, retention, and your control over it are available in the Privacy Policy and at each voice-enabled surface.
9. Behavioral Analytics & Reports
Plotmi provides analytics derived from reader engagement signals — such as navigation behavior, time spent, interaction patterns, stamps, reactions, and optional voice feedback. These reports are made available to writers about their own work.
- Reports are informational only. They are not predictive of commercial success, critical reception, market performance, or publishability.
- Reader opinions and behavioral data are subjective and may not represent broader audience sentiment.
- Data collection may contain errors, omissions, or technical inaccuracies.
- Reports should be considered one input among many in your creative and business decisions.
- Plotmi expressly disclaims all warranties, express or implied, regarding the accuracy, reliability, or completeness of any report or data.
10. Payments, Subscriptions & Refunds
10.1 Paid Features
Plotmi offers paid features including but not limited to: full reports, premium subscriptions (Plotmi Elite), profile takeovers, Vibes promos, Circle promos, and writer-to-reader engagements. Pricing for each feature is displayed at the point of purchase and may change over time.
10.2 Payment Processing
Payments are processed by third-party payment processors (such as Stripe). By making a payment, you agree to the terms of the applicable payment processor. Plotmi does not store full credit card details on its own servers.
10.3 Refunds
Refund eligibility is governed by our Refund Policy. By making a purchase, you agree to that policy.
10.4 Subscription Renewals
Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You can cancel a subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
10.5 Currency & Taxes
All prices are displayed in U.S. dollars unless otherwise indicated. You are responsible for any applicable taxes, duties, or fees in your jurisdiction.
11. Community Conduct & Moderation
Plotmi exists because writers and readers trust each other. To protect that trust, the following conduct is strictly prohibited:
- Harassment, threats, intimidation, or stalking of any user.
- Hate speech, slurs, or discrimination based on race, ethnicity, national origin, gender, gender identity, sexual orientation, disability, religion, or age.
- Doxxing or revealing private information about other users.
- Impersonation of other users, public figures, agents, producers, or Plotmi staff.
- Manipulating engagement metrics through fake accounts, bots, coordinated voting, or vote-trading schemes.
- Soliciting users to move conversations or transactions off-platform in order to circumvent Plotmi.
- Spam, advertising unrelated services, or promotional schemes outside Plotmi's intended uses.
- Posting content unrelated to books, films, TV, or Plotmi (per the community rule displayed in the Circle).
Plotmi reserves the right to moderate, remove, or limit visibility of any content or account at its sole discretion. We may issue warnings, suspend, or terminate accounts for violations.
12. Plotmi Games & Stamps
Plotmi includes gamified features — the Plotmi Prediction Game, the Letters game (P-L-O-T-M-I), stamps, weekly recurring posts (Recaps, Pretentious, Romantic, Throwback, Friday Confessions, Midnight Madness, Blockbuster, Page Turner, Salutes, and others), and reaction-based community games.
- Game outcomes, stamps, and digital rewards have no cash value and cannot be sold, transferred, or exchanged.
- Plotmi may modify, retire, or replace games and rewards at any time.
- Attempting to manipulate game outcomes through cheating, multi-accounting, or automation is grounds for termination and forfeiture of all earned items.
- Physical or digital prizes awarded through games are subject to additional terms communicated at the time of the promotion.
13. Third-Party Services
Plotmi integrates with third-party services for functions including but not limited to: payment processing (Stripe), authentication (Supabase), email delivery, AI transcription, cover image lookups (TMDB, Google Books, Open Library), and analytics. Your use of those features may also be governed by the terms of those third-party providers.
Plotmi is not responsible for the practices, content, or policies of third-party services. We do, however, take care in selecting providers and require them to handle user data responsibly. See the Privacy Policy for more detail.
14. Intellectual Property — Plotmi's Rights
All Plotmi technology, design, branding, code, analytics systems, game mechanics, stamp imagery, copy, layouts, and proprietary features are the property of Plotmi or its licensors. You may not:
- Copy, reproduce, modify, or create derivative works based on Plotmi's intellectual property.
- Reverse engineer, decompile, or attempt to extract source code.
- Use Plotmi branding, name, or logos without express written permission.
- Build a competing product using insights, designs, or systems learned from Plotmi.
15. DMCA & Copyright Complaints
Plotmi respects intellectual property rights. If you believe content on Plotmi infringes your copyright, please review and follow our DMCA Policy to submit a takedown request.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Plotmi provides the platform "AS-IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Plotmi does not guarantee uptime, uninterrupted service, error-free operation, or any specific outcomes from using the platform.
- Plotmi is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, lost opportunities, or loss of goodwill, even if advised of the possibility.
- Plotmi's total aggregate liability for any claim arising from these Terms or your use of the platform shall not exceed the greater of (a) the amount you paid Plotmi in the 12 months preceding the claim, or (b) US$100.
17. Indemnification
You agree to indemnify, defend, and hold harmless Plotmi, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:
- Your use of the platform.
- Your User Content.
- Your violation of these Terms or any incorporated policy.
- Your violation of any third-party right, including intellectual property, privacy, or publicity rights.
- Your interactions with other users.
18. Dispute Resolution & Arbitration
18.1 Informal Resolution First
Before filing any formal claim, you agree to first contact us at support@plotmi.com and attempt to resolve the dispute informally. Most disputes can be resolved this way.
18.2 Binding Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in California, United States of America.
18.3 Class Action Waiver
You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class action or representative proceeding. You waive your right to a jury trial.
18.4 Exceptions
This arbitration clause does not preclude you from bringing issues to the attention of federal, state, or local agencies, and it does not apply to claims for injunctive relief related to intellectual property or NDA violations.
18.5 Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles.
19. Account Suspension & Termination
19.1 By You
You may close your account at any time through your settings or by contacting support@plotmi.com. Closing your account does not entitle you to refunds for unused subscription time except as required by our Refund Policy.
19.2 By Plotmi
We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or any incorporated policy, or for any other reason at our reasonable discretion. We may also remove or restrict access to specific content.
19.3 Effect of Termination
Upon termination:
- Your right to access the platform ceases immediately.
- Your confidentiality obligations under the NDA continue indefinitely.
- Provisions of these Terms that by their nature should survive (intellectual property, liability limitations, indemnification, dispute resolution) shall survive.
- We may delete your account data subject to our Privacy Policy and applicable law.
20. Changes to These Terms
We may update these Terms from time to time. We will notify users of material changes via email, in-app notice, or both, at least 30 days prior to the changes taking effect (unless changes are required by law or for security reasons, in which case shorter notice may apply). Your continued use of Plotmi after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the platform.
21. Beta Features & Experimental Tools
Plotmi may release features marked as "beta," "preview," "experimental," or similar designations. These features are provided as-is and may be modified, restricted, or removed at any time without notice. Bugs, errors, or downtime in beta features do not give rise to refunds or claims. Confidentiality and other applicable terms still apply to beta features.
22. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to be enforceable.
23. Entire Agreement
These Terms, together with the Privacy Policy, NDA, Refund Policy, Cookies Policy, DMCA Policy, GDPR Policy, and any other policies incorporated by reference, constitute the entire agreement between you and Plotmi regarding your use of the platform. They supersede all prior agreements, communications, and proposals.
24. No Waiver
Plotmi's failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other. Any waiver must be in writing and signed by Plotmi.
25. Assignment
You may not assign or transfer these Terms or any rights granted under them without our prior written consent. Plotmi may assign these Terms freely, including to any successor entity or as part of a merger or acquisition.
26. Force Majeure
Plotmi is not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including natural disasters, pandemics, war, terrorism, internet outages, third-party service outages, or government action.
27. Notices
Notices to you may be sent to the email address associated with your account or posted within the platform. Notices to Plotmi must be sent to support@plotmi.com.
28. Contact
For questions about these Terms: support@plotmi.com
For confidentiality concerns or NDA violations: support@plotmi.com
For copyright complaints: see DMCA Policy
For privacy inquiries: see Privacy Policy